confluence JVM crash when display PDF in a page

Question

i want to display a pdf file in a confluence page

first i insert a PDF file as a attachment to a confluence page

and then  i click insert -> other macros -> PDF

insert  and save  and  then the confluence died

JVM  crash ,

who can tell me why ?

i have tried confluence 4.1bin , confluence 4.3.6bin, confluence 4,3,7bin on  centos 64，the result is same.

but  windows XP 32  is ok  ， why？

AndrewA · Answer

Hi Zhang,
During the crash you are recieving a segmentation fault correct?  If so, I have come across this as well and it is a fault in the way curves are calculated by the JVM (as far as I can tell).  In the terminal that Confluence is started in you see an error similar to the following yes?  If so it is indeed the same issue.

Feb 25, 2013 3:22:44 PM com.sun.jersey.spi.inject.Errors processErrorMessages
WARNING: The following warnings have been detected with resource and/or provider classes:
  WARNING: A HTTP GET method, public javax.ws.rs.core.Response com.atlassian.confluence.tinymceplugin.rest.DraftsResource.getDrafts(int,int), should not consume any entity.
Invalid memory access of location 0x1bf7e240 rip=0x11bf5c55d
/Applications/Atlassian/DatabaseBackend/atlassian-confluence-4.3.3/bin/OS X - Run Confluence In Terminal Window.command: line 7: 32823 Segmentation fault: 11  `dirname "$0"`/catalina.sh run
logout

I have yet to find a bug report with Oracle for the issue and if one is not in place I will be submitting one.  With that in mind, the only option currently is to not display the PDF until a patched version of the JVM is released.

Cheers,
Andrew

RianA · Answer

There's a bug for this earlier for this. But by right it should be fixed in 4.1.2. Please try to use normal standalone installation and see if this issue occurred there instead of installer.