Jira Issue Mirgation to new server

Question

Hi All,

We have recently set up new Jira environment for our company and would like to import all Open tickets from an existing Jira environment to this new Jira.

Can someone please let me know how I can import existing issues with all required fields as follows to the new Jira:

1. Issue Type;

2. Summary;

3. Priority;

4. Assignee;

5. Reporter;

6. Description;

7. Attachments;

8. Comments

I have tried to Export an existing issue to CSV but import to new Jira didn't go well:

1. Text format has changed;

2. Comments not imported;

3. Attachments not imported

Can someone please let me know if they have performed a similar task and how you managed to import your issues to new Jira with above-listed fields?

Thank you for your time and looking forward to hearing from you.

Kind Regards,

Khalid Hussain · Answer

Thank you, Nic - i will try your suggestion and will update you.

Nic Brough -Adaptavist- · Answer

You probably want to do a full xml backup of your source system and then use "project import" to pull the issues you want into the target.