nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Email Alerts when certain users do anything in JIRA?

Megan Armstrong

I'm a manager, and I want to receive and email when anyone on my team (members of a certain JIRA group) do anything. IE: Comment on a ticket, get assigned a ticket, move a ticket.

Is this possible? I added myself to the default notification scheme, but I'm just getting alerts when ANYONE does anything (I want alerts for the subsection of the 5-10 people, and only when they are the one doing something on the ticket).

Accepted answers

All comments

Gregory Van Den Ham_2hc9n5

Seems like a lot of information to get in email. Would a more practical approach be monitoring a dashboard?

Megan Armstrong

Unfortunately dashboards are not what I'm after - the preference is to be able to get an email for each thing. (Like the ones we get when we're watching - but without watching and just getting the emails for those relevant people.

Suhas P

You can add yourself as a component lead on a component and then ask those users to add tat perticular component on the interested issues. Then modify the notification scheme to send email notifivation to component lead on all those events you mentioned. So as component lead you will receive notification on those events like issue moved, assigned, closed, edited etc.

Megan Armstrong

I guess the only problem with that it requires you to add the component onto each ticket you want to track, correct?

Suhas P

Yes, that's correct.

Suhas P

They can add the component while creating an issue itself. They need to get themselves used to that process

Megan Armstrong

Thanks for the info! we already use components, and this would still give me alerts whenever anything happened on the ticket.

I just want to be aware of things they are doing (not necessarily everything happening on every ticket) - so if the ticket moves to another team, I wouldn't want to be notified of this any longer.