nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

There is no JIRA Import button under System

Jordan_75j3fs

Hi!

I made a backup of my Cloud JIRA following these steps:

I am now following these steps to import my backup:

However, there is no 'JIRA Import' button, as shown in the instructions:

How to import a backup file

Accepted answers

Shannon S

Hi Jordan,

I'll just answer you here first rather than on the older case.

The Restore System, which is what the new import option is called, can be found in JIRA Administration under Import and Export

The URL is as follows:

https://<your-instance>.atlassian.net/secure/admin/CloudImport!start.jspa

Try that and let me know if you have any trouble.

Kind Regards,
Shannon

All comments

Shannon S

Hi Jordan,

I'll just answer you here first rather than on the older case.

The Restore System, which is what the new import option is called, can be found in JIRA Administration under Import and Export

The URL is as follows:

https://<your-instance>.atlassian.net/secure/admin/CloudImport!start.jspa

Try that and let me know if you have any trouble.

Kind Regards,
Shannon

Jordan_75j3fs

Hi Shannon, thank so much for the help. I went to the link and I didn't have the correct permissions. I was able to get the correct permissons (site-admin) and now I'm uploading my JIRA backup. Thanks again!

Shannon S

Super! Thank you for confirming that

Take care and have a pleasant rest of your week.

Kind Regards,
Shannon

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira