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Updating assignee via scriptrunner

Tayyab Bashir

Hi,

I am running this in ScriptRunner's console, just for testing purpose. And I am stummed on this.
In the following, I am just getting an issue, a user, and assigning the issue to that user.

Why is this not working?
It just keeps returning null without changing the assignee.

import com.atlassian.jira.component.ComponentAccessor

def issueManager = ComponentAccessor.getIssueManager()
def userManager = ComponentAccessor.getUserManager()

def user = userManager.getUserByName("tbas")

def issueObject = issueManager.getIssueObject("HW_TEST-64")

issueObject.setAssignee(user)

The logic makes sense, the method here says it should work aswell? See this.

But I don't kno why this aint working.
Could anyone tell me?

Accepted answers

Stephen Cheesley _Adaptavist_

Hi Tayyab,

There are two main issues here. The first one is that, whilst you are setting the Assignee on the object, there is no persistence happening. I have included an adjusted sample script to do what you want below:

import com.atlassian.jira.component.ComponentAccessor

def issueManager = ComponentAccessor.getIssueManager()
def issueService = ComponentAccessor.getIssueService()
def userManager = ComponentAccessor.getUserManager()

def user = userManager.getUserByName("tbas")

def issue = issueManager.getIssueObject("HW_TEST-64")

def validateAssignResult = issueService.validateAssign(user, issue.id, issue.reporterId)
issueService.assign(user, validateAssignResult)

This script will perform the assignment you are looking for. There is a really good answer to this question by Jamie Echlin here Why can I not set assignee by ID Script Runner

I hope this helps!

All comments

Stephen Cheesley _Adaptavist_

Hi Tayyab,

import com.atlassian.jira.component.ComponentAccessor

def issueManager = ComponentAccessor.getIssueManager()
def issueService = ComponentAccessor.getIssueService()
def userManager = ComponentAccessor.getUserManager()

def user = userManager.getUserByName("tbas")

def issue = issueManager.getIssueObject("HW_TEST-64")

def validateAssignResult = issueService.validateAssign(user, issue.id, issue.reporterId)
issueService.assign(user, validateAssignResult)

This script will perform the assignment you are looking for. There is a really good answer to this question by Jamie Echlin here Why can I not set assignee by ID Script Runner

I hope this helps!

Tayyab Bashir

Hi Stephen,

This works. I didn't even think about validation because the method didn't indicate anything like that. But this makes sense and helps a lot.

Thanks

Eduard Diez

Hey People, can you help me in Cloud?

Because I try but I don't, I need how I do in Cloud, I try to do this:

it.actors.any(){
logger.info("Assignee to: " + it.name)
def actorname = it.name
if(actorname!=null && actorname!=""){
issueInput.update.assignee = [[set: [name: actorname]]]
//issueInput.fields.assignee = [name: actorname] as Map
logger.info("assign ok")
assigned = true
return "end"
}
}

Rafal Unit4Teta

Hi,

I try update assignee field on postfunction. I read several topics, but I have a problem still.

My code:

import com.atlassian.jira.component.ComponentAccessor
import org.apache.log4j.Level
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.fugue.Option
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.onresolve.scriptrunner.runner.customisers.PluginModule
import com.onresolve.scriptrunner.runner.customisers.WithPlugin
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.issue.fields.layout.field.FieldLayoutItem
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.util.ImportUtils
import com.atlassian.jira.user.util.UserManager
import com.atlassian.crowd.embedded.api.User


log.setLevel(Level.DEBUG)
//Grab necessary Components
def cfm = ComponentAccessor.getCustomFieldManager()
def optionsManager = ComponentAccessor.getOptionsManager()
def userManager = ComponentAccessor.getUserManager()
def issueService = ComponentAccessor.getIssueService()

def RealizujacyCf = cfm.getCustomFieldObject(11701L)
log.info("RealizujacyCf: " + RealizujacyCf)
def RealizujacyValue = issue.getCustomFieldValue(RealizujacyCf)
log.info("RealizujacyValue: " + RealizujacyValue)
def ClassOfField = RealizujacyValue.getClass()
log.info("ClassOfField: " + ClassOfField)
def ArreySize = RealizujacyValue.size()
log.info("ArreySize: " + ArreySize)


def Realizujacy = issue.getCustomFieldValue(RealizujacyCf).get(0).getName()
log.info("Realizujacy: " + Realizujacy)
def cfWlasciciel = cfm.getCustomFieldObject(11100L)


def user = userManager.getUserByName(Realizujacy); 
def validateAssignResult = issueService.validateAssign(user, issue.id, issue.reporterId)
log.info("validateAssignResult: " + validateAssignResult)
//issueService.assign(user, validateAssignResult)

log.info("user: " + user)

//issue.store();

This line return the name of user, ex.: anowak(anowak),

def user = userManager.getUserByName(Realizujacy);

Now, I'd like to update assignee filed with value of "user ".

Without this line:

issueService.assign(user, validateAssignResult)

I have this result:

2019-03-26 16:27:39,829 INFO [workflow.ScriptWorkflowFunction]: RealizujacyCf: Realizujący
2019-03-26 16:27:39,830 INFO [workflow.ScriptWorkflowFunction]: RealizujacyValue: [anowak(anowak)]
2019-03-26 16:27:39,830 INFO [workflow.ScriptWorkflowFunction]: ClassOfField: class java.util.ArrayList
2019-03-26 16:27:39,830 INFO [workflow.ScriptWorkflowFunction]: ArreySize: 1
2019-03-26 16:27:39,830 INFO [workflow.ScriptWorkflowFunction]: Realizujacy: anowak
2019-03-26 16:27:39,830 INFO [workflow.ScriptWorkflowFunction]: user: anowak(anowak)
2019-03-26 16:27:39,830 INFO [workflow.ScriptWorkflowFunction]: validateAssignResult: com.atlassian.jira.bc.issue.IssueService$AssignValidationResult@330196c2

But with this line:

issueService.assign(user, validateAssignResult)

I have this result:

2019-03-26 16:32:23,095 INFO [workflow.ScriptWorkflowFunction]: RealizujacyCf: Realizujący
2019-03-26 16:32:23,095 INFO [workflow.ScriptWorkflowFunction]: RealizujacyValue: [anowak(anowak)]
2019-03-26 16:32:23,095 INFO [workflow.ScriptWorkflowFunction]: ClassOfField: class java.util.ArrayList
2019-03-26 16:32:23,096 INFO [workflow.ScriptWorkflowFunction]: ArreySize: 1
2019-03-26 16:32:23,096 INFO [workflow.ScriptWorkflowFunction]: Realizujacy: anowak
2019-03-26 16:32:23,096 INFO [workflow.ScriptWorkflowFunction]: user: anowak(anowak)
2019-03-26 16:32:23,096 INFO [workflow.ScriptWorkflowFunction]: validateAssignResult: com.atlassian.jira.bc.issue.IssueService$AssignValidationResult@1db86722
2019-03-26 16:32:23,098 ERROR [workflow.ScriptWorkflowFunction]: *************************************************************************************
2019-03-26 16:32:23,098 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: null, actionId: 1, file: <inline script>
java.lang.IllegalArgumentException: Issue cannot be null.
 at com.atlassian.jira.issue.fields.layout.field.AbstractFieldLayoutManager.getFieldLayout(AbstractFieldLayoutManager.java:135)
 at com.atlassian.jira.bc.issue.DefaultIssueService.assign(DefaultIssueService.java:557)
 at com.atlassian.jira.bc.issue.IssueService$assign$0.call(Unknown Source)
 at Script462.run(Script462.groovy:49)

Could you help me?

Traian H

Actually when running this code I found a small error. What the code does is assign the reporter to the assignee. What I believe that the question was actually how to assign a user to the assignee (in this case the user id is "tbas")

The line:

def validateAssignResult = issueService.validateAssign(user, issue.id, issue.reporterId)

Should be changed to:

def validateAssignResult = issueService.validateAssign(user, issue.id, "tbas")

Jayesh Raghuvanshi

Hi Team,

I am facing some issue in assigning users to a Jira issue via script runner

We have a custom field where the assignee details are been added, I am trying the below code to fetch the value of the custom field but getting it as an object.

Kindly help me with the issue. I need to update assignee of Jira issue by the custom field value

def issueService = ComponentAccessor.getIssueService()

def customFieldManager = ComponentAccessor.getCustomFieldManager()

def cField = customFieldManager.getCustomFieldObject("customfield_56900")

String cFieldValue = issue.getCustomFieldValue(cField)

log.error "Email address:" + cFieldValue

Output of log.error is : 2022-06-21 08:08:26,022 ERROR [runner.ScriptBindingsManager]: Email address:[jayraghu(JIRAUSER160013)]

Kindly help me with the issue

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