I can't install and/or start Jira?

eiger3970

This question is in reference to Atlassian Documentation: Installation Troubleshooting Guide

Hello, I installed JIRA on Linux 64-bit, but start shows error:

/opt/atlassian/jira/bin $ sudo ./startup.sh 
                .....
          .... .NMMMD.  ...
        .8MMM.  $MMN,..~MMMO.
        .?MMM.         .MMM?.
     OMMMMZ.           .,NMMMN~
     .IMMMMMM. .NMMMN. .MMMMMN,
       ,MMMMMM$..3MD..ZMMMMMM.
        =NMMMMMM,. .,MMMMMMD.
         .MMMMMMMM8MMMMMMM,
           .ONMMMMMMMMMMZ.
             ,NMMMMMMM8.
            .:,.$MMMMMMM
          .IMMMM..NMMMMMD.
         .8MMMMM:  :NMMMMN.
         .MMMMMM.   .MMMMM~.
         .MMMMMN    .MMMMM?.
      Atlassian JIRA
      Version : 7.0.10
                  
If you encounter issues starting or stopping JIRA, please see the Troubleshooting guide at http://confluence.atlassian.com/display/JIRA/Installation+Troubleshooting+Guide

Server startup logs are located in /opt/atlassian/jira/logs/catalina.out
Using CATALINA_BASE:   /opt/atlassian/jira
Using CATALINA_HOME:   /opt/atlassian/jira
Using CATALINA_TMPDIR: /opt/atlassian/jira/temp
Using JRE_HOME:        /opt/atlassian/jira/jre/
Using CLASSPATH:       /opt/atlassian/jira/bin/bootstrap.jar:/opt/atlassian/jira/bin/tomcat-juli.jar
Using CATALINA_PID:    /opt/atlassian/jira/work/catalina.pid
Existing PID file found during start.
Tomcat appears to still be running with PID 1403. Start aborted.

Brian Jones_ax1t78

The last line in your log shows it's already running. Typically after you install it starts JIRA. Go to the webpage and see if its running.

If you need to stop just do a "service jira stop" or "sudo service jira stop" or if you want to use the same syntax as how you tried to start "sudo ./shutdown.sh"