1.When a user is trying to login with multiple attempts then CAPTCHA is displaying a improper language with lamda expressions and lessthan ,greater than symbols.2.In Many of the dashboard gadgets Same improper language is getting displayed in place of english.
That's a new one to me! So, some questions...
Is it happening for everyone, or just one user?
Is it consistent? If, for example, you go back to the pie chart again, are the labels the same rubbish, or do they change?
Can you check the "system information" page for any settings related to location, region or language - are they all consistent?
Similar to the one above, what is the database collation and character set? (Should be on the system info page)
Are you behind a proxy?
What language has the user set in their profile?
Hello @Nic Brough -Adaptavist-
1.This is for everyone including admins.
2.Its consistent in dashboards and in CAPTCHA whenever we are refreshing CAPTCHA a new one is generating but with the same unknown language.
3.I checked in System info but database collation and charecter set im unable to find.
4.Our instance is inside the firewall
5.I checked all settings and all are fine.
6.We have test/Dev JIRA instance and i checked overthere and it is veryfine with out these errors or bugs.
7.Riased to atlassian and we use 6.3.1(end of life version) so they said they cannot support.
8.We are in plan of upgradation this month but this issue we have to resolve because its impacting many users.
So please help..if anyone can???
thank you.
Hello all,
Could anyody help me with this issue???
Thanks
Can you go in user's profile --> Preferences and see what langauge is set over there? Although I doubt there could be an issue because of that but could you also see what your database charecter set and collation is?
SELECT SCHEMA_NAME 'database', default_character_set_name 'charset', DEFAULT_COLLATION_NAME 'collation' FROM information_schema.SCHEMATA;
Is there anybody who can help...
https://jira.atlassian.com/browse/JRASERVER-66069
It looks like this is a very similar problem that can be seen in Linux environments that have removed/updated specific fonts from the Operating System. As @Suporte Itamaraty noted for Jira this is tracked in:
We have had other reports of this in Confluence such as this thread: https://community.atlassian.com/t5/Confluence-questions/unreadable-text-in-the-macro-header/qaq-p/661943
In both cases, it appears that you can follow the work-around on the bug ticket to reinstall these fonts manually to correct this problem:
yum install ghostscript yum install dejavu-fonts-common yum install dejavu-sans-fonts yum install dejavu-sans-mono-fonts yum install motif
Regards,
Andy
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