Jira server time out error

Question

Hello , I am on Jira Server 7.3 Recently Subversion checkins were not apperaing on Subversion tab in jira issue Looking at the logs i see time out errors . I tried restarting Jira Any idea what this error is ? 2017-09-05 09:30:01,104 Caesium-1-3 ERROR anonymous Subversion Index Update Service [c.a.j.p.e.subversion.revisions.DefaultLuceneIndexAccessor] Problem with path //caches/indexes/plugins/atlassian-subversion-revisions: Lock obtain timed out: SimpleFSLock@//caches/indexes/plugins/atlassian-subversion-revisions/write.lock

Sagar_6hs3fg · Answer

Thanks will try that oout

somethingblue · Answer

Hi Sagar,

There is a knowledge base article titled Upgrading JIRA subversion plugin fails due to subversion indexes that can help:

Cause

The subversion indexes need to be rebuilt upon upgrading the plugin.

Resolution

* Shutdown JIRA
* Remove the atlassian-subversion-revisions directory from jira-home\caches\indexes\plugins* Make sure to delete the actual atlassian-subversion-revisions directory and not just its content
* Check that the JIRA user has write access to the JIRA home directory

* Start JIRA
* Reindex your JIRA just to confirm whether the indexes has been properly rebuilt.

Try those steps and you should be set.

Cheers,

Branden