Migration of jira and server-id

Question

Hello, we want to migrate our JIRA and Confluence installations to a new server machine.

We want to user our production-licences on that new server. Whats the best way to transfer the licence to this new server? Just change the server-id in my account an use the license on the new server?

The old server instance will be shut down after migration.

Thank you for your help

Best regards Marco

Marco Schauer1 · Answer

Thanks a lot for your lightspeed support!

Boris Berenberg · Answer

This is fine, as along as you don't run the two in parallel long term you are just performing a migration and we have no issues with this. In fact, we encourage you to run them in parallel and perform your testing in your test environment. Your license will continue to function as expected.

Marco Schauer1 · Answer

Is ist possible, to run both installations on different servers parallel for a few days, to have the old system running until all works perfekt on the new system?

Will that be a problem with the licence?

Will it be possible to install nthe new instance an perform on day X a final backup on the old server and restore on the new server?