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Time tracking fields missing when no value is set

Linus Wahlgren

I have enabled time tracking and can see the fields when creating a issue. I can't however see the time tracking fields in any other view than the edit popup when no value is set. We need to be able to set this value without opening every single issue.

I used the "Where is my field?" function and it tells me that the screen is correct but "The field 'Time Tracking' does not have value for issue RE-1 and will not be displayed on the view issue page. Set value for that field so that it shows up." Screen Shot 2017-08-31 at 16.06.50.png

I REALLY need this to be on all the time and also when previewing a task in the board.

Accepted answers

Linus Wahlgren

Answer:

Go into board -> settings -> estimation ->

Set "Estimation Statistic" to "Original Time Estimate"

Set "Time Tracking" to "Remaining Estimate and Time Spent"

All comments

Arthur Mack

That is just the way JIRA behaves, it will not display empty fields.

Linus Wahlgren

Wait what?

It displays every other field just fine when no values are set. I do not have a Label or a Epic assigned but they all show up just fine.

Nicolas Seronvalle

Hi,

What you want to achieve is to log work without having to open the edit screen?

Linus Wahlgren

I want to be able to edit the time from the boards and from the issue screens and not having to go into the edit popup every time.

Arthur Mack

Your right its just custom fields that do not display when empty. We use TEMPO timesheets so dont look at the JIRA time tracking fields.

Nicolas Seronvalle

Alright, I'm not sure I get it right but in the backlog or on the board when you preview issue you can click on "..." then on "Log work". It allows you to insert the time you worked on the issue without opening the "Edit" screen.

When viewing the issue details you can also click on "More > Log work".

Does it help?

Log work.jpg

Linus Wahlgren

Answer:

Go into board -> settings -> estimation ->

Set "Estimation Statistic" to "Original Time Estimate"

Set "Time Tracking" to "Remaining Estimate and Time Spent"

Mike Shkolnik_0i1ggf

According to this page, those settings are only on scrum boards:

https://confluence.atlassian.com/jirasoftwarecloud/configuring-estimation-and-tracking-764478030.html

"Note that you can only configure estimation and time tracking for Scrum boards."

How do you make Original Estimate or Time Tracking show on a regular issue view screen when the field is empty and you don't use a scrum board? I was able to edit a Kanban board to show "Estimated Time" on the "Issue Detail View" screen, but that field cannot be edited on the view screen. "Time Tracking" and "Original Estimate" are not options under "Issue Detail View" when editing a Kanban board.

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