nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Make all transition option visible for an agent

Hello, everyone.

Today my big concern is usability for service desk agents. Can I somehow make all transition option visible on the screen - not via drop-down list (see the screenshot below)?

Can I edit the upper tool bar, in short?

The size of the buttons, their order and so on.

Doesn't have to do with screens, I am afraid.

Thanks in advance so much

Accepted answers

Nic Brough -Adaptavist-

For Server, see https://confluence.atlassian.com/adminjiraserver070/advanced-workflow-configuration-749383189.html#Advancedworkflowconfiguration-customisingtransitionsonviewissue and look for opsbar-transitions

For Cloud, you can't do it yourself, but you can ask https://support.atlassian.com/contact to do it

All comments

Nic Brough -Adaptavist-

For Server, see https://confluence.atlassian.com/adminjiraserver070/advanced-workflow-configuration-749383189.html#Advancedworkflowconfiguration-customisingtransitionsonviewissue and look for opsbar-transitions

For Cloud, you can't do it yourself, but you can ask https://support.atlassian.com/contact to do it

Оh, thanks! going into it now!) We are at Server.

Thanks so much! Totally worked for us.

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