This is pretty frustrating.
Have installed Jira Core 7.4.2 on Windows Server 2016
My intention is to create and Active Directory Sync that gets all users within an AD-group. But i get stuck on an error that my sync account cannot be found.
This is what i have filled in into the Configure LDAP User Directory page:
Directory Type: Microsoft Active Directory
Hostname: domaincontroller.domain.com (also tested netbiosname only)
Port: 389
Username: SVC-Jira-Sync@domain.com (also tested FQDN, ie CN=SVC-Jira-Sync,OU=etc etc)
Password: The password for SVC-Jira-Sync
Base DN: Tested both DC=Domain,DC=com and a more specific OU FQDN
LDAP Permission: Read Only
Left the rest default
When its time for testing the connection i fill in User name and Password for SVC-Jira-Sync (tested both UPN and FQDN) i get this:
Test basic connection : Succeeded
Test retrieve user : Failed
User <SVC-Jira-Sync> does not exist
The rest of the tests are not performed.
if i on the Jira server open Powershell and run:
Get-ADUser "CN=SVC-Jira-Sync,OU=etcetc" -Server <server specified>
I get the user back, also verified the the UPN is correct.
I dont have any spaces in my FQDNs
Whats next?
