Make sure some work is logged before allowing a transition

Jann Curtis

We are using Jira Agile in the cloud. When I set the Time Spent field as required during the transition (using a validator) from in Progress to Testing it will not allow my users to move a ticket to Testing even though some work has been logged on the ticket. I THINK it is because the Log Work field is entered on a different screen from the screen where they change the status. However for our scenario I don't really care if they enter Time Spent EVERY time they move from the In Progress status to the Testing status. Just that SOME work has been logged at some point on this ticket before it can be put into testing (it can move from in progress to testing and back to in progress multiple times if the issue doesn't pass testing the first time). 

How can I validate that some work has been logged on a ticket before moving into a specific status/transition?

Bettina Hübner

Hi Jann,

we use the add-on JIRA Misc Workflow Extensions to check if some work has been logged at some point (JIRA Server). This add-on offers a validator "Field is required" and we choose the field "Sum Time Spent".

 

One additional remark: Unfortunately, it only recognizes work that has been logged before the transition (same applies to validator from JSU). This is a behaviour I stumbled upon some time back ( https://community.atlassian.com/t5/JIRA-questions/Log-work-in-transition-screen/qaq-p/408511 ) and finally had to use a workaround (Use validator and tell user to "cancel transition and first log work").