Cannot access Application Links (ERR_CONTENT_DECODING_FAILED)

Melwin Kieffer

Hello,

Since I upgraded my Confluence Server from build `7109` to `7202` I cannot acces application links from admin menu.

I also migrated the instance to another server, means I also changed the reverse proxy, but I'm not sure it is relevant here.

I use the following Docker image to run my instance: https://hub.docker.com/r/cptactionhank/atlassian-confluence/

Anyway, I get an error 500 (ERR_CONTENT_DECODING_FAILED) in Chrome when I try to load `https://<my_domain>/plugins/servlet/applinks/listApplicationLinks`

I also receive a big stack trace in `atlassian-confluence.log`: https://drive.google.com/open?id=0B0MzbAgpEA1VSGpUc05HYmttWEk

I especially notice this line:

Invocation of method 'getConfluenceResourceTags' in  class com.atlassian.confluence.setup.velocity.VelocityFriendlyPageBuilderService threw exception java.lang.NullPointerException at /decorators/includes/header.vm[line 88, column 24]

And finally, I still have the issue even if I disable all my add-ons.

I hope I can find help here, thanks in advance for your replies.

Melwin Kieffer

Hi Shannon,

Thank you for your reply.

In fact, the problem was explained at https://confluence.atlassian.com/confkb/nullpointerexception-when-trying-to-configure-application-links-273285733.html

I found the link thanks to the log analyzer available in 'Confluence Admin >> Support Tools'.

I followed steps described at https://confluence.atlassian.com/confkb/server-id-shows-as-action-serverid-action-sid-or-n-v-181536632.html 

But in my case I had to DELETE the database record and INSERT it again to get it updated in 'Confluence Admin >> System Information'.

Regards