How to have a template for the Description field

Question

We have a workflow, the users want to have a standard template for the Description field as below. How can I achieve this? h4. +Person responsible / On Call :+ {color:blue}<>{color} h4. +Problem Description :+ {color:blue}<>{color}

Ta Minh Thuy · Answer

Hi guys,

No need to use add-on in this case. All you need is creating a custom field name with the same name, Description and in the Field configuration, you render the field to make it wiki :)

It will looks exactly the system field Description :)  From this newly created custom field, you can add template as you wish.

I did it!

Alex Reed · Answer

I found a plugin that might fix your problem. It helps to populate description and other text fields in jira issues - https://marketplace.atlassian.com/apps/1219597/field-templates-for-jira?hosting=server&tab=overview

Mary Slocum · Answer

Hello,

I have a template working in Jira v7.6.6 for my Description and it works fine with HTML. But, is there a way to not use HTML and keep it in plain text.

For example, my simple template is:

As a...

I need...

So that...

Thanks,

Mary