Hello,
I've just downloaded and installed the latest version of Confluence on an Ubuntu box. This box has no access to the internet because it's on the internal production network where internet connections aren't alowed.
It's running on port 8091 because when I ran the demo installer it said that it was unable to bind to the default port.
When trying to edit a page I get a long pause and then eventually an error message. If I turn off collaborative editing then I can edit pages fine.
If I go to the "Collaborative editing" administration page I see that under "Synchrony Status" there is an error saying "The Synchrony service is stopped or has errors".
If I try and restart it it doesn't fix the problem and I get this in the log file:
2017-08-11 12:23:29,039 INFO [synchrony-interop-executor:thread-2] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] lambda$stop$12 Stopping Synchrony...
2017-08-11 12:23:29,253 WARN [83230:StdOutHandler [/local2/atlassian/confluence/jre/bin/java]] [atlassian.utils.process.ExternalProcessImpl] maybeFinish Finishing /local2/atlassian/confluence/jre/bin/java -classpath /local2/atlassian/confluence/temp/1.0.0-release-confluence_6.1-a1ab321e.jar:/local2/atlassian/confluence/confluence/WEB-INF/lib/h2-1.3.176.jar -Xss2048k -Xmx1g synchrony.core sql finished
-- url: /rest/synchrony-interop/enable | referer: http://kingpin.xxxxx.co.nz:8091/admin/confluence-collaborative-editor-plugin/configure.action | traceId: 59eab70ef4b54d10 | userName: shand
java.lang.IllegalArgumentException: timeout value is negative
at java.lang.Object.wait(Native Method)
at java.lang.UNIXProcess.waitFor(UNIXProcess.java:412)
at com.atlassian.utils.process.ExternalProcessImpl.getExitCodeUnlessTimeout(ExternalProcessImpl.java:676)
at com.atlassian.utils.process.ExternalProcessImpl.wrapUpProcess(ExternalProcessImpl.java:654)
at com.atlassian.utils.process.ExternalProcessImpl.finish(ExternalProcessImpl.java:192)
at com.atlassian.utils.process.ExternalProcessImpl$AsynchronousOutputHandlerRunnable.maybeFinish(ExternalProcessImpl.java:730)
at com.atlassian.utils.process.ExternalProcessImpl$AsynchronousOutputHandlerRunnable.run(ExternalProcessImpl.java:724)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:748)
2017-08-11 12:23:32,041 INFO [ListenableFutureAdapter-thread-8] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] startup Starting Synchrony and enabling Collaborative Editing
2017-08-11 12:23:32,099 INFO [synchrony-interop-executor:thread-3] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] isSynchronyProxyEnabled proxy port present: false
2017-08-11 12:23:32,099 INFO [synchrony-interop-executor:thread-3] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] isSynchronyProxyEnabled app config synchrony.proxy.enabled: true
2017-08-11 12:23:32,259 INFO [synchrony-interop-executor:thread-3] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] debugPrintEnvironment Synchrony working dir: /local2/atlassian/application-data/confluence
2017-08-11 12:23:32,259 INFO [synchrony-interop-executor:thread-3] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] debugPrintEnvironment /local2/atlassian/confluence/jre/bin/java -classpath /local2/atlassian/confluence/temp/1.0.0-release-confluence_6.1-a1ab321e.jar:/local2/atlassian/confluence/confluence/WEB-INF/lib/h2-1.3.176.jar -Xss2048k -Xmx1g synchrony.core sql
2017-08-11 12:23:32,325 INFO [ListenableFutureAdapter-thread-9] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] isSynchronyProxyEnabled proxy port present: false
2017-08-11 12:23:32,325 INFO [ListenableFutureAdapter-thread-9] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] isSynchronyProxyEnabled app config synchrony.proxy.enabled: true
2017-08-11 12:23:32,328 INFO [ListenableFutureAdapter-thread-9] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] updateSynchronyConfiguration Synchrony External Base URL: http://kingpin.xxxxx.co.nz:8091/synchrony-proxy,http://kingpin.xxxxx.co.nz:8091/synchrony-proxy
2017-08-11 12:23:32,328 INFO [ListenableFutureAdapter-thread-9] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] updateSynchronyConfiguration Synchrony External Service URL: http://kingpin.xxxxx.co.nz:8091/synchrony-proxy/v1
2017-08-11 12:23:32,328 INFO [ListenableFutureAdapter-thread-9] [plugins.synchrony.bootstrap.DefaultSynchronyProcessManager] updateSynchronyConfiguration Synchrony Internal Service URL: http://127.0.0.1:8091/synchrony/v1
2017-08-11 12:24:05,667 WARN [ListenableFutureAdapter-thread-8] [plugins.synchrony.bootstrap.DefaultSynchronyMonitor] lambda$null$3 Rescheduled heartbeat check failed.
-- url: /rest/synchrony-interop/restart | referer: http://kingpin.xxxxx.co.nz:8091/admin/confluence-collaborative-editor-plugin/configure.action | traceId: a48abb243a3315c4 | userName: shand
com.atlassian.util.concurrent.TimedOutException: Timed out after: 33 SECONDS
at com.atlassian.confluence.plugins.synchrony.bootstrap.DefaultSynchronyMonitor.lambda$pollHeartbeat$4(DefaultSynchronyMonitor.java:96)
at com.atlassian.confluence.plugins.synchrony.bootstrap.DefaultSynchronyMonitor.pollHeartbeat(DefaultSynchronyMonitor.java:119)
at com.atlassian.confluence.plugins.synchrony.bootstrap.DefaultSynchronyMonitor.lambda$null$1(DefaultSynchronyMonitor.java:102)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:748)
2017-08-11 12:24:05,675 WARN [ListenableFutureAdapter-thread-8] [plugins.synchrony.config.DefaultSynchronyConfigurationManager] enableSharedDrafts [Collab editing plugin] Enabling Shared Drafts
-- url: /rest/synchrony-interop/restart | referer: http://kingpin.xxxxx.co.nz:8091/admin/confluence-collaborative-editor-plugin/configure.action | traceId: a48abb243a3315c4 | userName: shand
I'm assuming that the problem with collaborative editing is this Synchrony error. Any suggestions what I needs to do to get Synchrony running properly?
Thanks,
Adam.
