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No "Jira Import" option in Jira Cloud

Drew Andersen_bci6sm

I'm trying to migrate from Jira Server to Jira Cloud per this guide. However, when I'm logged into Jira Cloud, I do not see an option for "Jira Import." My only options are: "Backup manager", "External System Import", and "Restore system." The "Restore system" option allows me to specify a .zip file from which to restore, but not attachments, avatars, and logos. What should I do?

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somethingblue

Hi Drew,

I checked my instance and I have the options as outlined in the article. Can you please provide the Cloud URL and I can check with the Cloud team to see what could be going on.