SSL Certificate

Question

I'm trying to determine whether it's possible to use an existing Certificate to move JIRA Service Desk to a public URL. I'd like to use "support.company.com", however I'm not seeing a way to use our existing certificate for that site. Any help is appreciated!

Josh Steckler · Answer

As long as you have the private key, cert, and chain/root files, you should be able to use an existing certificate. They keystore instructions are slightly different, see here:

https://confluence.atlassian.com/kb/how-to-import-an-existing-ssl-certificate-for-use-in-tomcat-838412853.html

I would agree with Boris that using an apache or nginx proxy is preferrable to using tomcat.

Boris Berenberg - Atlas Authority · Answer

https://confluence.atlassian.com/adminjiraserver072/integrating-jira-with-apache-using-ssl-828788158.html

https://confluence.atlassian.com/jirakb/integrating-jira-with-nginx-426115340.html

Gary Siconolfi Jr · Answer

This is a Server instance, and we're having a tough time figuring out how to use a cert we already have. Are you aware of any documentation of how to host the application at our URL?