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Not able to find the space after uploading and restoring a Confluence space

Sumit Bandopadhaya

Hi,

I uploaded and restored a Confluence space from Production environment of Wiki version 5.0.3 to Quality environment of Wiki version 5.0.3. The import worked just fine (100% and complete). But I am not able to find the space from the application.

I tried flushing the cache, but No changes!

I followed the procedure to import the space is:

Go to > General Configuration > Backup and Restore.
Click Choose File and browse for your space export file.
Uncheck Build Index if you want to create the index at a later stage.
Choose Upload and Restore.

Still I am not able to see the space in application.

Please advise.

Thank you,

Accepted answers

Christo Mastoroudes [Adaptavist]

Hi,

The index must be built before the space will be available.

If you unchecked "Build Index" when you imported, then you need to run the Rebuild Content Indexing function found in the general configuration section of Confluence.

Stephen Deutsch

One thing you also might want to consider (that we ran into while doing a migration): sometimes the permission scheme of an imported space does not have the necessary permissions set. Therefore, the only way to find the space is to log in with a user who is a member of the "confluence-administrators" group. Then you can set the proper permissions and the space will be visible.

All comments

Christo Mastoroudes [Adaptavist]

Hi,

The index must be built before the space will be available.

If you unchecked "Build Index" when you imported, then you need to run the Rebuild Content Indexing function found in the general configuration section of Confluence.

Stephen Deutsch

Shannon S

Hi Sumit,

To hop onto Stephen's answer, if you're an administrator you can Recover Space Permissions by going to the Space Permissions within Confluence. This way you'll be able to see any you don't currently have access to see in the list of spaces.

Kind Regards,
Shannon

Sumit Bandopadhaya

Hi Shannon,

I had migrated the Wiki Space from production environment to Quality environment. After building the index, I can see all the spaces which I have migrated but regarding the permissions, I cannot see the owner of the space and the users of the space.

We have 2 groups for the spaces like Owner group and also Users group for the related spaces. I am not able to see the groups. Can you please help me how to get the permissions migrated.

Thank you.

Shannon S

Hi Sumit,

When you migrate a space, it keeps the original permissions so if the users and groups don't exist on the new space then you might run into an issue.

When you say you cannot see the groups, can you let us know what you mean by that? When you have clicked Recover Permissions you should be able to access the space permissions under Space Tools and change the permissions this way.

Can you tell us what problems you're running into when you do this? Feel free to share screenshots.

Kind Regards,
Shannon

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