I want to filter out ticket list which matches below criteria, * tickets assignee changed within last 5 days. * tickets in project "LCH" * and assignee was in "client" role. currently i have below query which is by the way not working. assignee was in usersInRole("LCH", "Client") and assignee changed AFTER startOfDay(-5d) thank you in advance,

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How to write JQL to find last assignee of a issue was in a specific user role of specific project?

Alana Fernando

I want to filter out ticket list which matches below criteria,

tickets assignee changed within last 5 days.
tickets in project "LCH"
and assignee was in "client" role.

currently i have below query which is by the way not working.

assignee was in usersInRole("LCH", "Client") and assignee changed AFTER startOfDay(-5d)

thank you in advance,

Accepted answers

Tarun Sapra

Hello Alana,

It seems that you are using JQL tricks plugin, (usersInRole) function.

From the docs it seems it supports only "in" operator and not "was in" operator as was in operator searches the history of the issue-

usersInRole([project],role)

Function To find issues based on users in a specific role in a specific project. Project role made optional in 7.0.

Since : v1.0

Usage:

assignee in usersInRole("TST","Administrators") - Returns all the issues assigned to one of the Administrator of project 'TST'
assignee in usersInRole("Administrators") - Returns all the issues assigned to users with Administrator role in any of the projects.

All comments

Tarun Sapra

Hello Alana,

It seems that you are using JQL tricks plugin, (usersInRole) function.

From the docs it seems it supports only "in" operator and not "was in" operator as was in operator searches the history of the issue-

usersInRole([project],role)

Function To find issues based on users in a specific role in a specific project. Project role made optional in 7.0.

Since : v1.0

Usage:

assignee in usersInRole("TST","Administrators") - Returns all the issues assigned to one of the Administrator of project 'TST'
assignee in usersInRole("Administrators") - Returns all the issues assigned to users with Administrator role in any of the projects.

Tarun Sapra

For the part "tickets assignee changes in last 5 days" you can try this , as it's working

assignee changed DURING (startOfDay(-5),now())

Alana Fernando

Yes Tarun, i think you are correct. but still is there a way of filtering out my requirement?

I mean is there a way append assignee was in client role to the JQL you provided above?

Tarun Sapra

JRIA out of the box doesn't provide way to filter on roles, the JQL tricks plugin provides to filter based on current state but your requirement is "was in" thus not only current but past as well. Hence right now I am not sure about it, I will come back to you if something comes to my mind.

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