Does Atlassian take automated backups of cloud based instances?

Question

I want to take backup of confluence cloud but I got always 401.

I am not able to do backup from this https://abc.net, I am getting always the error "Client must be authenticated to access this resource".

I am using the script from given link.

https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/8d33935dcb6af56ca79b4db3ff012c8c7982e356/backup.sh?at=master&fileviewer=file-view-default

Thanks

Jai

Dario B · Answer

Hi Jai,

Can you kindly provide more details on what is failing?

Specifically:

* Which one of the 2 curl commants is returning the error 401 - "authentication failed"?
* Do you have only Confluence or JIRA as well (just to know if there is any reason not to call the jira session endpoint to start a session and get the cookie)?

Also, please be aware of the below bug that could be impacting you:

- https://jira.atlassian.com/browse/JRACLOUD-67169

Cheers,
Dario

Nic Brough -Adaptavist- · Answer

It's your xyz.atlassian.net

it@icreon.com · Answer

I am using these lines.

curl --silent -u $USERNAME:$PASSWORD --cookie-jar $COOKIE_FILE_LOCATION -X POST https://${INSTANCE}/wiki

#The $BKPMSG variable will print the error message, you can use it if you're planning on sending an email

BKPMSG=$(curl -s --cookie $COOKIE_FILE_LOCATION --header "X-Atlassian-Token: no-check" -H "X-Requested-With: XMLHttpRequest" -H "Content-Type: application/json" -X POST https://${INSTANCE}/wiki/rest/obm/1.0/runbackup -d '{"cbAttachments":"true" }' )

Can you once confirm what should be the URL for confluence?

Thanks

Jai