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Jira or confluence upgrade causes all subfolders to get deleted

John Ellis

I am in the process of moving our existing instances of jira and confluence over to a 64-bit RHEL server, due to the issue with confluence version upgrades only being 64-bit going forward. Currently we have version 7.2 of jira running on the 64-bit server. Today I tried to do an upgrade to version 7.4 and it ended up deleting ALL of the subfolders below the jira folder on the server. Last week I tried the same thing on this server; going from version 5 to 6 of confluence and the upgrade deleted ALL of the subfolders below the confluence directory. I have only been working with Atlassian products for a little over 5 years but I have NEVER seen anything like this happen on an upgrade. Any thoughts out there? This is way bizarre!

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Christoph Schötz

John - are you talking about the DATA directory or the SYSTEM directory? Usually the DATA directory should not be changed during the install, the SYSTEM directory is deleted and reinstalled. How are you doing the upgrade/which commands are you using?

Cheers

Christoph

John Ellis

Christoph thanks for the quick reply. What I'm saying is that when I performed the upgrade for jira or confluence either one, the upgrade wiped out everything below the jira or confluence directory; all of the folders below the jira or confluence folder itself. This is the folder that has the bin and config subfolders below it. Fortunately I had copied that entire folder structure over to my laptop before I started the upgrade each time. The way I did the upgrade is the same way that I have always done upgrades for jira or confluence; download the bin file and then run it, choosing option # 3 for "Upgrade". Hope this helps,

John Ellis

64-bit jira upgrade issue.png

John Ellis

Here is a screenshot of what I'm talking about. These are all the subfolders in the jira directory before I tried to do the upgrade.

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