JIRA workflow

Tukaram Bhukya

Please some one can help me in below queries

1) Is it possible to have more than one active person assigned to an action. For example, they want to have an Assignee, an Owner, a Planner and possibly a Manager who would all be the same fields as “Assignee” is currently.

2) Is it possible to program the workflow so that once the Assignee marks the action complete, the action is automatically reassigned to the Owner who will assure and close it.

3) They want a progress field which would probably be a pulldown list of percentages complete. Can the Planner be notified whenever this field is updated.

Svante Gustafsson Björkegren

Hi Tukaram,

Yes, it is possible.

1. Add one new custom field (of type user picker) for each role you want to assign the ticket to. E.g. Owner, Planner and Manager. You can then use various screens to ask for input in relevant transitions. You may want to add the Owner at creation and maybe Planner when the issue has been accepted.

2. This is solved by the post-function of the transition in concern. E.g. you have a transition called Complete. In its post-functions you will add setting the assignee to the value of Owner

3. This could be solved by adding a new custom field (of type select list) You will add the following values to the select list, e.g. 25%, 50%, 75% and 100%.

In order to notify on change in this specific field I you could check out the Notification Assistant for JIRA plugin (https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.notificationassistant) This plugin lets you create specific notifications based on field changes.

I hope this helped!

Cheers,

// Svante