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Confluence Initial setup Error

Matjaž Antloga - BalkanCloud IT

we are trying to setup another instance of confluence that runs with another user but getting totally frustrated...

getting this errors in atlassian-confluence.log

Failed due to UNCLASSIFIED_FAILURE

getComponent Spring Application context has not been set
2017-07-22 15:37:23,780 WARN [*******.****.**-startStop-3] [atlassian.confluence.plugin.PluginFrameworkContextListener] contextDestroyed Failed to shut down plugin system during ServletContext
shutdown: Spring Application context has not been set

I've tried everything, reinstall it several times, recheck all permissions etc... but still no go, one confluence, first instance in running normally second one, no go

Accepted answers

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Steven F Behnke

You'll have to provide details like version and database version/database driver etc.

Matjaž Antloga - BalkanCloud IT

atlassian-confluence-6.3.1-x64.bin

mysql-connector-java-5.1.42

mysql 5.5.56

centos 7.0 64 bit

I've also disabled selinux & reboot + disable FW for testing purposes

Matjaž Antloga - BalkanCloud IT

I've also gave

755 to install dir & homedir to specific user
which is also entered in user.sh
put entry for **.****.** into hosts file

first error in atlassian-confluence,log is

2017-07-22 17:34:46,578 ERROR [***.****.**-startStop-1] [atlassian.confluence.plugin.PluginFrameworkContextListener] contextInitialized Error initialising plugin manager: Spring Applicatio
n context has not been set

not to mention that 've done several reinstall and complete purge of dirs between

Matjaž Antloga - BalkanCloud IT

this is memory

KiB Mem : 8010796 total, 145908 free, 7094328 used, 770560 buff/cache
KiB Swap: 8388604 total, 7203996 free, 1184608 used. 610836 avail Mem

i will shutdown server and give it 4 GB more memory just in case right now

Matjaž Antloga - BalkanCloud IT

Can anyone from confluence confirms that this is the only support we get for 10 users licence? We are stucked with the case and I was honestly expecting more....

best regards, Matjaz

AnnWorley

Yes, if you have a Starter license you are in the right place for support. Please see details on our blog: We’re updating our support offering for server starter (10-user) licenses

Since you checked the file system permissions I am thinking you may have seen this article, but I wanted to link it in case you had not tried all the suggested resolutions listed:

Confluence does not start due to Spring Application context has not been set

Matjaž Antloga - BalkanCloud IT

Hi Ann.

I've double checked those steps, but none does not help.

I'm also not comfortable with settings you suggested in that article, like disable SELinux , 755 etc ... but yes, we have done it for a test. ( I also think they are not needed, because on same server one instance of confluence works without any problems)

I really can't give more details public.

What do you suggest next?

Thanks, Matjaž

AnnWorley

Is there any chance you are editing the confluence.cfg.xml after installation? I saw a particularly persistent case of "Spring Application context has not been set" that turned out to be from formatting characters that a text editor was inserting in that file. Not all text editors would show the weird characters so we were examining the file for ages before we opened it in an editor that showed them.

Matjaž Antloga - BalkanCloud IT

I run out of time, will try it asap.

Matjaž Antloga - BalkanCloud IT

I've also noticed that setup doesn't touch database, doesn't create any tables but it connects to DB , I've tried with wrong pwd and got error that way,

Matjaž Antloga - BalkanCloud IT

that kind of support is a joke,

i suggest you stop selling 10 users license if you can't cover proper support.

I've tried with postgres and my first instance of confluence, which was working well on mysql also stopped working

error like:

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

means nothing to me.

Matjaž Antloga - BalkanCloud IT

I've noticed that when starting confluence (this first instance),

Using JRE_HOME: /

I've rechecked again all 7 resolutions on a solution link you provide....

didn't find any mistake at first glance

selinux disabled, perm ok, running with correct user, hostname ok, postgres version 9.2, enough ram - 8 gb

when pilot is over, we will have 2 confluences and three jiras on same server. right now np with jira, i can run three of them but none of confluence

3) i've noticed that i didn't take care of server.xml redirect port value, which was 8443 for all instances, i'm setting diff value for each attlasian instance now....

Matjaž Antloga - BalkanCloud IT

java version "1.8.0_131"
Java(TM) SE Runtime Environment (build 1.8.0_131-b11)
Java HotSpot(TM) 64-Bit Server VM (build 25.131-b11, mixed mode)

output when started

Using Java: //bin/java
2017-08-07 18:02:18,435 INFO [main] [atlassian.confluence.bootstrap.SynchronyProxyWatchdog] A Context element for ${confluence.context.path}/synchrony-proxy is found in /opt/atlassian/cust00102/confluence/conf/server.xml. No further action is required

---------------------------------------------------------------------------

Using JRE_HOME: /

AnnWorley

I am emailing you a screen share invitation in case you can join.

Matjaž Antloga - BalkanCloud IT

yes,please send it.

AnnWorley

During our call we were able to install Confluence using a clean database and home directory, even though you tried that before, for some reason it worked for us this time.

You imported an XML backup and were able to log in and verify attachmments were in place. You mentioned you would update the Community if the second instance gives you any trouble.

Matjaž Antloga - BalkanCloud IT

trying to setup second confluence

got stuck with Postgres

Setup Database Failed

The following error(s) occurred:

Configuring database failed
org.postgresql.util.PSQLException: FATAL: remaining connection slots are reserved for non-replication superuser connections
Setting up database instance failed. You can either try it again or or go back to the database selection page:

Setup Database Again Restart Database Setup
Atlassian

Matjaž Antloga - BalkanCloud IT

I've tuned - increase some values - postgres a bit and got through that mess

AnnWorley

Thanks for keeping us updated. Happy to help where I can, just let me know.

Matjaž Antloga - BalkanCloud IT

if anyone is reading this, i suggest you don't use chrome for install, rather use internet explorer, it does same really strange caching.... probably some bug or .....

AnnWorley

Yes, it was caching that database error when we were on the call, threw me for a loop.

Matjaž Antloga - BalkanCloud IT

yes it happened again when configuring second confl and third jira.... not sure maybe is sth wrong with my chrome

AnnWorley

Sounds like you are making progress.

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