From issues in JIRA, we can't create a branch from anything other than the master branch.

Question

Using Jira with Bitbucket. We have a branch for the current sprint. Using the JIRA interface, we create a branch for an issue selecting the current sprint as the "from" branch, but it creates it from master instead. It then also doesn't show in the "development" area of the issue.

How do we work around this?

Youri van Mill_1f02nw · Answer

I am having the same issue, using a private Jira server.

After I click create branch in Jira, I choose my development branch to create a branch from. Redirected to the brach and its created from the master branch...

Ana Retamal · Answer

Hi Joshua, are you using JIRA and Bitbucket Cloud or Server? I've tried reproducing this issue using my Cloud accounts, and I've been able to create a branch from a branch different than master. It's also showing up in the development area of the issue.

Can you also elaborate a bit more on what's the issue? Are the brnaches name not appearing at all? Or they're appearing and even if you click a different brnch it still gets created from master?

Please provide as much information as possible so we can narrow this case down :)

Cheers,

Ana