nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Spaces not visible to specific group

Holly McGlothlin

Since the update, one of my users only shows 1 space in Confluence. I have double checked that both the user and the group have view permission for spaces in global permissions as well as a specific space.

I am supposed to be an Admin, however, I cannot see a Content Index on the Admin site.

Any help would be appreciated. This user needs to get to this space for QA testing.

Accepted answers

All comments

AnnWorley

Judging from your email domain, and the fact that you cannot see the content index page, you seem to be one of our Cloud customers. If the spaces disappeared after an update that Atlassian did to your instance, please open a support ticket at https://getsupport.atlassian.com.

I sincerely regret the inconvenience.

Holly McGlothlin

Thank you for tha quick response.

What is odd is that when I am logged in, I can see Spaces in Confluence.

It is a user/user-group that cannot.

Should I still open a ticket?

AnnWorley

If nothing was changed in the permissions and the users in a particular group suddenly cannot see but one space, then please do open a ticket.

While we wait for support, I will be happy to double check the permissions. Please attach a screenshot of the Space Permissions from one of the spaces the user cannot see, and let me know which group the user is in which is being used to grant permissions.

Holly McGlothlin

Good news!

Although I had the group to which the user belonged have permission to view the space, I did not have the individual user set up with permission.

Once I did that, the user can now see the space.

It is just frustrating that I have to go through each space and add in each user.

Shouldn't the groups see the spaces?

Thank you.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

space