how can I create a filter with time range

Olivier Alberti

I have 3 filters :

Day tickets

project = ST AND created >= "2015/08/10 7:00" AND created < "2015/08/10 17:00"

Evening tickets

project = ST AND created >= "2015/08/10 17:00" AND created <= "2015/08/10 23:00"

Night tickets

project = ST AND created > "2015/08/10 23:00" AND created < "2015/08/11 7:00"

 

I would like to know the number of tickets by day, evening, night in the month or in a week.

Is there a way to achieve this ?

I have JIRA 6.4

Plugins : EasyBI, Script runner, JIRA Workflow toolbox, JIRA Misc Custom field, JIRA Automation

Nicolas Bourdages

First of all, thanks for including your JIRA version and your plugins in the post. So few people do that.

I'm not sure I get the meaning of your question though. You have your queries already, and they look good to me. Do you mean that you would like something dynamic and not have to specify the exact date? Something that would mean "I want to see all issues reported between 7:00 and 17:00 for the previous week"?

You can get half way there with some JQL functions built-in (startOfWeek(), startOfMonth()), but it's not like a cron pattern.

Maybe you could compose a horrible query that goes something like this: created > startOfWeek(7h) AND created <= startOfWeek(17h) OR created > startOfWeek(31h) AND created <= startOfWeek(41h)...

The query for issues in a month would be horrendous. In fact, since month length vary, you wouldn't be able to make a reliable query that works for every month.

I'm afraid you'll have to create your own JQL function using ScriptRunner, unless somebody else knows of a plugin that does more flexible queries based on times?