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Issue created notification we need custom field(priority)?

Pokala Venkatesh

Hi Team,

This is an urgent request and please help me ASAP

Whenever issue created notification is recieved with fields(reporter, creator). But our project is using custom field priority. We want that priority field in notification.

Thanks,

Venkatesh.

Accepted answers

All comments

Nic Brough -Adaptavist-

See https://confluence.atlassian.com/adminjiraserver071/customizing-email-content-802592932.html for how to amend the emails

Pokala Venkatesh

Hi Nic,

Thanks for update. As per the provided document have edited template file. But still i'm not fix this. Please help me on this i am not much aware of those templates codes.

Added code: #if ($issue.getCustomFieldValue("customfield_10000"))
$stringUtils.leftPad($issue.getCustomField("customfield_10000").name, $padSize): $issue.getCustomFieldValue("customfield_10000")
#end

paths: atlassian-jira/WEB-INF/classes/templates/email/text/issuecreated.vm
atlassian-jira/WEB-INF/classes/templates/email/text/includes/issuesummary.vm

Thanks,

Venkatesh.

Nic Brough -Adaptavist-

I very much doubt your custom priority field is id 10000 - you need to re-read the doc and use the right one. The code you've copied and pasted also assumes the field is a string, which it may not be.

Also try debug code - add <p>My debug</p> just above the "if" lilne, and make sure that appears in the email - if it does not, then you know you've not got the code in the right place (wrong template adjusted?)

Pokala Venkatesh

Hi Nic,

Thanks for your help! I just copied documented code but actually i replaced my custom field ID. Let me try what you suggested the code <p>My debug</p>.

Thanks,

Venkatesh

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