I am trying to fire a custom event from a workflow but the event I created isn't in the dropdown on the post function screen. Here's what I did: * added a new event called "Issue Ready for QA" * added a notification to the project's scheme to use the new event * created a draft workflow * selected the transition * opened the post function tab * opened the existing "Fire a Generic Event event" post function for editing Here's the problem, the event I created in step 1 isn't in the droopdown. I've tried discarding my draft and opening from text and diagram view but it's just not there. What am I missing? Thx!

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Custom event missing from post function dropdown

Kathy Barton_wvkx7h

I am trying to fire a custom event from a workflow but the event I created isn't in the dropdown on the post function screen. Here's what I did:

added a new event called "Issue Ready for QA"
added a notification to the project's scheme to use the new event
created a draft workflow
selected the transition
opened the post function tab
opened the existing "Fire a Generic Event event" post function for editing

Here's the problem, the event I created in step 1 isn't in the droopdown. I've tried discarding my draft and opening from text and diagram view but it's just not there. What am I missing?

Thx!

Accepted answers

Kathy Barton_wvkx7h

It turned out to be a resolution issue. On my laptop, I couldn't see the full list or access it using the arrow keys. On a whim, I checked on a monitor and it was at the bottom of the dropdown.

All comments

Maarten Cautreels

Hi Kathy,

I just gave it a try on our JIRA (Server v7.3.4) and the custom event was simply available as an option. I've tried multiple templates for the event but that didn't change anything.

The documentation (Adding a custom event) does not mention anything about certain events not being available in a post function so I have no idea why it does not appear in your case.

So I would suggest getting in touch with Atlassian Support. Please do come back to us if they gave you the answer as this might help other users in the future as well. :-)

Best,

Maarten

Kathy Barton_wvkx7h

Thanks, I'm on cloud so that might be different. I was hoping I was just forgetting a step since it's been a little while since I did this but I will put in a support request.

Maarten Cautreels

I just gave it a try on my Cloud Test Instance and I don't have any issue there either.

What template did you use for the event? (I used Generic Event as a template)

Best,

Maarten

Kathy Barton_wvkx7h

I used Issue Updated originally but I switched it to Generic to see if that would help. Sadly, it did not. Hopefully I will hear back from my support ticket soon.

Kathy Barton_wvkx7h

It turned out to be a resolution issue. On my laptop, I couldn't see the full list or access it using the arrow keys. On a whim, I checked on a monitor and it was at the bottom of the dropdown.

Mohit Jayesh Patel

This helps! I faced the same and was wondering what happened!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

post-function