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Too many failed authentication attempts. Please try again a bit later.

pbdr

I'm running the Mac Sorucetree client.

In the last 6 months I've been getting this error more and more frequently when I make a push/pull request, I usually leave it 10-15 minutes and all works ok.

The thing is I used to be abel to push and pull across projects without seeing this error, now I get it more ofthen than I see a sucess and it really hampers iour team workflow.

Anyone know of a fix or is it just me?

I keep upgrading in the hope it is fixed, but I've just tried v2.5.3 and its even worse (even though the release note say its fixed)

Thanks

-- Ken

Accepted answers

All comments

Ana Retamal

Hi Ken! Do you have a lot of visible repositories in the repository browser? If you do you might be affected by the bug SRCTREE-4542. You can add a comment or watch that ticket to receive further updates.

Let us know if you have any questions!

Best regards,

Ana

Manju

Can you provide details on the repo URL and the account that is added in SourceTree? I'm looking for the protocol used, https vs ssh in both repo URL and account. If there is a mismatch. i.e., one is https and the other one is ssh, I would recommend correcting either of them to have the same protocol for both.

timothymarois

I would like to add that I have been seeing this issue a lot more myself recently. Either from the CLI or from SourceTree App. I wait and then it works again, but sometimes I haven't done any actions and the first push I'll get this error and if I wait it's all good, but it is annoying after a while. And then I randomly get it on push/pull actions.

timothymarois

This error

Too many failed authentication attempts

Needs to be fixed or removed. It really halts development esp with production environments when I can not pull an updated version. Absurd. I don't see this issue with Github.

Manju

I would recommend you to add your account back again after removing your bitbucket account added in Sourcetree from the preference window and removing any bitbucket related items from keychain.

If that doesn't help, here are some solutions based on the protocol you use,

HTTPS auth issues: https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-requires-login-for-every-pull-and-commit/qaq-p/677325
SSH auth issues: https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-keeps-asking-password-after-installing-version-2-6-3/qaq-p/672878

timothymarois

This is much bigger than just source tree. This is happening everywhere. And a lot more often now. I'm seeing it on the SSH side almost every time. Taking 10 minutes or more to get changes pulled.

weirdbeardmt

Just posting because I am seeing exact same as OP and it's 2 months since last post.

SourceTree / Mac / Bitbucket. Seems to be every other commit and I have to login again. Tedious.

eXeDK

I've started to see this as well. It fixes itself after a while of trying but very annoying.

SourceTree 2.7.1 (159) on macOS 10.13.3

Brady Volpe

Seeing the same thing. Actually have been for several months now on BitBucket along with several of my developers. Running MAC OS X and staying up with latest SourceTree releases.

Github works fine along with every other login I have. This is a BitBucket issue.

For what it's worth I've already migrated away from Service Desk and Confluence due to other related issues there. If this is not resolved with BitBucket I see our team moving away from BitBucket and Jira.

Atlassian please take some forum comments seriously. The comments related to Service Desk / Confluence were over 6 years old, which is why we left. It would be very helpful if you addressed issues.

Thank you.

bgannin

Hi folks,

I recently posted our official response over in: https://community.atlassian.com/t5/Bitbucket-questions/Authenticating-with-Bitbucket-not-possible/qaq-p/502460#M25871

Hopefully that explains a bit and shows that we are listening.

Brian Ganninger
Senior Mac Developer, Sourcetree

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