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how does the reporter, assignee, creator columns get populated in "jiraissue" table in jiradb

SABARISH RAJ

we are having issues, where creator and assignee are not displaying the right usernames when we make changes to the username in the frontend. For ex: I create a user with username "x" Change the username to "y" Assign issues to "y" user Jira displays the issue as assigned to "x" and not "y" I know the app_user is not getting updated with the latest username, but if I manually make changes to the app_user table, will it impact other tables? will it still maintain the right reporter name in issues after i update the app_user table?

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Nic Brough -Adaptavist-

Absolutely not. Do NOT update the database in any way, you will break it. I don't recognise te app_user name for a table which makes it even worse, because it makes me think that you do not know anything about the way JIRA uses the database.

Your description of the problem is good, but I think I might not be understanding it properly.

Could you walk us through the exact symptom on one field?

Pick an issue to amend
What *exactly* does the Assignee field show?
If you click "assign to", do you get a good list of people to assign it to?
Select anyone other than the current assignee
Click assign
What *exactly* does the Assignee field show now?

SABARISH RAJ

Pick an issue to amend ----- Picked an issue for project23
What *exactly* does the Assignee field show? ------ Issue is assigned to John.
If you click "assign to", do you get a good list of people to assign it to? --- yes I do see a list of people assigned to that project
Select anyone other than the current assignee --- selected "Nick" as the assignee and assigned it to him

Now, nick has two usernames(9931-old username and 9941-new username), the issue is assigned to 9931 and not to 9941?

i hope this is clear? the solution i am looking for is why isn't the issue assigned to 9941

Nic Brough -Adaptavist-

It sounds like you assigned it to "Nick". That's working fine as far as I can tell.

SABARISH RAJ

yes, but could you please tell me, why it is not using "Nick's" latest username? i will post screenshots on Tuesday if that will help anyway