Unable to configure DKIM records for email domain verification

Question

Hi,

I have configured the DKIM record for out email domain verification as required but when I click on the https://domain-check.atlassian.io/ link it still says the records require setting up.

Any suggestions please?

Many thanks.

Gaynor Mccabe · Answer

Hi, thank you for the reply, maybe I have explained this incorrectly, I was following this set of instructions:

https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html

I created the DKIM messages as required but still get a message when clicking on this link https://domain-check.atlassian.io/

For localstars.com please configure the following CNAME records: s2._domainkey.localstars.com, s1._domainkey.localstars.com

Regards.

Lars Olav Velle · Answer

What is the exact message you are getting?

Have you folloed this guide?

https://confluence.atlassian.com/cloud/domain-verification-873871234.html

-Lars