How can I include in the excel export file the date of open, closed?

Question

In the Excel export file Excel (current fields) of all my Issues I need the date of when the issue is:

- open

- in progress

- resolved (this I have found in the Filter columns, but not the others)

- reopend

- closed

I didn't find it in the columns filter in the list view of the tickets

Joe Pitt · Answer

JIRA suite utilities allows you to copy system fields into custom fields. I create custom fields for milestone transition dates in all my workflows. Insert the post function AFTER the Update function to copy the Updated Date to the custom date field. If you don't put it after the update function you aren't sure what date you'll get. I create fields for transitions like passed testing, approved, reopened, return to development, and such. I also found it usefull to have a Y/N flag for issue reopened. I set the default to N and set it to Y in the post function for the reopen transition along with the date.

Jürgen Dickmann · Answer

Hello Josh,

thank you for the answer. This are ts my first days with Jira. I'm not a SW-Developer.

I found in the online help how to create a custom field. Now I try it and hope that I can then export postfunction:

open, in progress, reopened, closed (if this are postfunctions  :-))

Regards

Jürgen

Josh Steckler · Answer

If you want dates other than date created and date resolved, you have to create custom fields for those dates and use postfunctions in your workflow to set them automatically when the right transition is executed.