JIRA Service Desk Customer from Active Directory: How to add organsisations

Jens Kisters __SeibertSolutions

Hello,

 

is there a way to add all new customers from the active directory to an organisation?

Thanks in advance!

Jens

Mirek

Hi, 

So far it was difficult to manage organizations and mostly it was manual work required, but things change and now it is possible to manage it based on user email domain

https://community.atlassian.com/t5/Jira-Service-Management-articles/Managing-customers-and-organizations-on-Jira-Service-Management/ba-p/2677857#M4206

There was also an option to use automation as well 

https://confluence.atlassian.com/jirakb/how-to-add-jira-service-management-customers-automatically-to-organization-based-on-reporter-email-domain-1142450886.html

Maybe this is not directly a way to add new organizations from Active Directory, but if users would have new domains that would be recognized it would create it. So this might work.