showing one extra slash “…/jira//issues….”

David Villanueva

When I click on a link to jira issue the url shows "…/jira//issues….”  extra slash and I get error 404 "Oops, you found a dead link". If I manually delete the extra slash "…/jira/issues….” the url works as expected.

I googled the issue and followed the recommedations, updated the base url , clear browser cached, history, etc.. but the problem still exist.

Much appreciated to anyone can provide me the solution to fix this issue.

Jira software version at 7.2.4

Thanks,

David

somethingblue

Hi David,

The first thing I would check is the server.xml and see if the context is set to something like the following:

<Context path="/jira/"

If so set it to:

<Context path="/jira"

Once you have made that change restart JIRA.

If the context path is correct check the other proxy to see if it's proxying to <url>/jira/.

If it is remove the trailing slash and restart JIRA and the other proxy.

Cheers,

Branden