Bugzilla Importer will not import all issues

Robert Harned

I am using the trial version and have tried to import existing bugs from Bugzilla. I have followed all steps, including mapping statuses. But the import only migrates over about 1600 records before just stopping. There are over 10000 records in the project I am importing.

Is this caused by a limitation in the trial version or is there some other problem going on?

I need to get this resolved so I can throw out Bugzilla and start using Jira.

Thanks

Bob

 

somethingblue

Hi Robert,

When you say trial version, if you're referring to the Evaluation version of JIRA that should not be a factor in how many issues you can import.

If you experience problems with the import, click the download a detailed log link to reveal detailed information about the Bugzilla Import Wizard process.  I would also take a look at the JIRA_INSTALL/logs/catalina.out log and the JIRA_HOME/log/atlassian-jira.log for more information. 

If the log does not provide any further information I would put in a Support Request so the Support Team can take a look into this further.

Cheers,

Branden