nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Resolution screen doesn't show

Dmitry Tyomkin_wpeufz

We have a resolution screen attached to a Resolved transition. However, for some users the screen fails to pop up, resulting in "silent" transition without updating resolution field. It does work find for the majority of users. What gives? We are at Jira 7.3

Accepted answers

Nic Brough -Adaptavist-

If a screen is set on a transition, it will appear for all users using that transition. Are you sure they are all using the same transition?

All comments

Nic Brough -Adaptavist-

If a screen is set on a transition, it will appear for all users using that transition. Are you sure they are all using the same transition?

Dmitry Tyomkin_wpeufz

That's what they claim they do but I should probably double check.

Dmitry Tyomkin_wpeufz

Turned out they were using alternative transition. Thanks Nic for guessing it!

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