I have a CSV file from our partner who extracted it from their Jira. I am importing it into a cloud test version. New keys are assigned rather than accepting the value from the import file. What am I doing wrong.
You can't import the Issue Key. It's only there so that you can update existing issues, not create new issues with the key provided from the CSV.
Thanks Steven. Any suggestion on another option to store the old key womewhere?
I would simply map it to External Issue Id, which should be an existing Custom Field created by the importer.
Thanks again
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