Crowd 2.7.2 & Jira Software 7.3.0 (also have Service Desk 3.3.0 installed)
When I try to create a user in a Crowd directory from Jira, the user is created in Crowd but not added to any groups, and Jira returns a stacktrace starting with:
2017-06-12 10:30:15,528 http-nio-8081-exec-14 WARN bryan 630x207405x1 15ri3ay 38.105.223.130,0:0:0:0:0:0:0:1 /secure/admin/user/AddUser!default.jspa [w.view.taglib.IteratorTag] Value is null! Returning an empty set.
2017-06-12 10:30:39,807 http-nio-8081-exec-12 ERROR [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [com.atlassian.crowd.exception.runtime.OperationFailedException: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; Premature end of file.]] with root cause
org.xml.sax.SAXParseException; Premature end of file.
Crowd doesn't show any errors; it has:
2017-06-12 10:09:16,498 http-bio-8095-exec-1593 DEBUG [crowd.manager.application.ApplicationServiceGeneric] Adding user <choate-personal> for application <jira>
2017-06-12 10:09:16,583 http-bio-8095-exec-1593 DEBUG [crowd.dao.user.UserDAOHibernate] Saving object: com.atlassian.crowd.model.user.InternalUser@6ab99ea8[id=<null>,name=choate-personal,createdDate=Mon Jun 12 10:09:16 EDT 2017,updatedDate=Mon Jun 12 10:09:16 EDT 2017,active=true,emailAddress=bryan.choate@test.com,firstName=Bryan,lastName=Choate,displayName=Bryan Choate,credential=com.atlassian.crowd.embedded.api.PasswordCredential@405f5e55[credential={PKCS5S2}IkcETK1DwtMOE7VjvxBtKosfdPEBCB6Oj/EDP6cJA0JeVGLCHunNfxT9OzllqHyY,encryptedCredential=true],lowerName=choate-personal,lowerEmailAddress=bryan.choate@test.com,lowerFirstName=bryan,lowerLastName=choate,lowerDisplayName=bryan choate,directoryId=32769,externalId=ba86f5f2-07af-4ac2-8774-25b913788864]
2017-06-12 10:09:16,602 http-bio-8095-exec-1593 DEBUG [crowd.manager.application.ApplicationServiceGeneric] User 'choate-personal' was added to directory 'Dstillery Crowd'.
When I try to create the user, I'm giving Jira all of the requested info and checking the "Jira Software" box for application access (but leaving the Service Desk checkbox blank). I have the internal directory disabled, so there's no option for that. When I submit I get the skull & crossbones, and the above errors in the log. The full stacktrace is here:
2017-06-12 10:30:15,528 http-nio-8081-exec-14 WARN bryan 630x207405x1 15ri3ay 38.105.223.130,0:0:0:0:0:0:0:1 /secure/admin/user/AddUser!default.jspa [w.view.taglib.IteratorTag] Value is null! Returning an empty set.
2017-06-12 10:30:39,807 http-nio-8081-exec-12 ERROR [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [com.atlassian.crowd.exception.runtime.OperationFailedException: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; Premature end of file.]] with root cause
org.xml.sax.SAXParseException; Premature end of file.
at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source)
at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source)
at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
at org.apache.xerces.impl.XMLVersionDetector.determineDocVersion(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:243)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:221)
at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:276)
at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andOptionallyReceive(RestExecutor.java:468)
at com.atlassian.crowd.integration.rest.service.RestCrowdClient.addUser(RestCrowdClient.java:186)
at com.atlassian.crowd.directory.RemoteCrowdDirectory.addUser(RemoteCrowdDirectory.java:235)
at com.atlassian.crowd.directory.DbCachingRemoteDirectory.addUser(DbCachingRemoteDirectory.java:555)
at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.addUser(DirectoryManagerGeneric.java:355)
at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.addUser(ApplicationServiceGeneric.java:653)
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.addUser(CrowdServiceImpl.java:341)
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.addUser(CrowdServiceImpl.java:329)
at com.atlassian.jira.user.util.DefaultUserManager.createUser(DefaultUserManager.java:688)
at com.atlassian.jira.bc.user.DefaultUserService.createUser(DefaultUserService.java:280)
at com.atlassian.jira.web.action.admin.user.AddUser.doExecute(AddUser.java:144)
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
... 52 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56)
... 4 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 62 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74)
... 36 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181)
at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:139)
at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:92)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:64)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 28 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)I'm at a complete loss, and this is causing a mail handler to break, since the user that is created is not added to the default group (jira-users) for Jira Software and therefore can't create issues.
