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No draft workflow was found for "XXXXX" exception

Hi,

I found No draft workflow was found for "XXXXX" exception when checking system log, and have ask for some clue in the open issues list but no result.

Could somebody please tell me how to deal with this situation, ignore？

Accepted answers

Dear HongChao,

Indeed a known problem within certain versions of JIRA;

You are not being directed to a 404 page are you?

I have seen that problem earlier and see documentation here;

https://confluence.atlassian.com/jirakb/publishing-a-draft-workflow-in-jira-leads-to-a-404-error-page-828798727.html

Cause

It's uncertain what causes this to happen, but basically JIRA needs to rebuild certain work files in the $JIRA Install/work directory

Resolution

Clear the contents of the work directory and restart JIRA

Stop JIRA
Remove the contents of the JIRA Install > work directory
Do not delete the entire directory itself, just the contents
Restart JIRA

Also in this Atlassian Support Ticket it is being tracked;

https://jira.atlassian.com/browse/JRASERVER-38221

You can see that people are posting in 2017 that this error is again occurring. It is best to track that issue for now and ignore the message if nobody gets a 404 error.

Friendly Regards,

Jeremy Mooiman

All comments

Dear HongChao,

Indeed a known problem within certain versions of JIRA;

You are not being directed to a 404 page are you?

I have seen that problem earlier and see documentation here;

https://confluence.atlassian.com/jirakb/publishing-a-draft-workflow-in-jira-leads-to-a-404-error-page-828798727.html

Cause

It's uncertain what causes this to happen, but basically JIRA needs to rebuild certain work files in the $JIRA Install/work directory

Resolution

Clear the contents of the work directory and restart JIRA

Stop JIRA
Remove the contents of the JIRA Install > work directory
Do not delete the entire directory itself, just the contents
Restart JIRA

Also in this Atlassian Support Ticket it is being tracked;

https://jira.atlassian.com/browse/JRASERVER-38221

You can see that people are posting in 2017 that this error is again occurring. It is best to track that issue for now and ignore the message if nobody gets a 404 error.

Friendly Regards,

Jeremy Mooiman

I will try, thanks.

Feel free to ''accept'' this answer if you deem it worthy enough.

Thanks!

we installed it by xxx.bin file, as following:

So what 's JIRA Install > work directory refer to？It means reinstall it?

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