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Story with Done status are marked as Discontinued

yogesh tripathi

In our project we recently started observing that story with Done status are marked as Discontinued .How we can change it to show as Done.

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somethingblue

Hi Yogesh,

I have not seen a Discontinued status which means this could very well be a custom Status that was created. I would start by checking your workflow statuses and your transitions to see what they point to and make any necessary changes.

One thing I have noticed is in the attempt to make a new status one of the original status' will be renamed which renames that status in all projects so make sure that is not the case as well.

Cheers,

Branden

yogesh tripathi

Thanks Branden con you please let me know how to check workflow.

Nic Brough -Adaptavist-

The easiest way to see it is to go to an issue and click the "view workflow" link under the status and resolution. If that is not there, you'll need to adjust the permissions to allow you to see it.

Either way, to look at and fix the workflow, go to the project admin settings to work out what workflow is in use, descend into it and click "edit".

Look specifically for "post functions" that might set the resolution to "discontinued", as that's probably what is wrong. It might also be the "transition screen" for the transitions - if it includes "resolution" as a field, and the default is "discontinued", then your users might be just letting the default pass.

Mike Haarstick

Picking up from Yogesh....

This change was sudden and occurred after the login was changed from what we set up three years ago to this new format (using google). We did not make any changes to our workflow for two years so this is clearly a change on the JIRA side. As with all "upgrades", basic and useful functions are changed or discontued. In there place are confusing and largely useless new features. I will look into the areas you are suggesting, but this will require a complete rebuild of everything we set up. Thanks JIRA.

Nic Brough -Adaptavist-

The resolution has nothing to do with changes to the login, that's a complete red-herring.

It is definitely something in your configuration too - "Discontinued" is not an off-the-shelf resolution, it's something your admins have done.