My usage is just 51 minutes but builds are on hold. why?

Suman Maity

I am using free plan of bitbucket. I am a member of 5 members team. Our usage is just 51 minutes. But bitbucket is giving the following message

Pipelines builds are on hold the rest of this billing period because your team exceeded its 3000 build minutes.

Ana Retamal

Hi Suman, I'm assuming you no longer have this issue, sorry for the late response! For the future you can see your usage and available minutes anytime directly at https://bitbucket.org/account/user/<username>/plans-and-billing/.

If the values don't match, please contact us or submit a ticket to support.atlassian.com so we can help.

Cheers

Ana