nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Confluence not starting

DOT-COMmunicati

On the server that Confluence is installed on there is another Confluence (2 Confluence Installs) install but they are completely seperate (databases, port numbers etc). We stopped our Confluence install (Confluence 1) as there was no memory available at the time for it to run but the server has since had its memory increased to a sufficient level to allow it to run.

However when we try to start Confluence (Confluence 1) now it appears to start in the logs but then shuts itself down a few seconds later. The other Confluence (Confluence 2) install on the machine seems unaffected and is running fine.

By the looks of the logs, the one that is offline (Confluence 1), used to be configured to connect to our JIRA install but i think that has been removed. Could that be the cause of the problem, and if so is there anyway to fix it without a re-install of Confluence (Confluence 1)?

I think it is Confluence version 4.2 but not 100% sure

Accepted answers

DOT-COMmunicati

Turned out to be the server ports that for some reason where both set to 8000 rather than the custom values i set for them.

Once i changed them to what they should have been set to by the installer they both started back up again without problems.

Thank you to everyone for all your help

All comments

parthiban subra1

Could you please give us more information and a copy of the log?

I don’t see a reason why it should shut down automatically because JIRA that was available to authenticate is unavailable

I might be wrong but logs will show us information on that

Dennis Kromhout van der Meer

Is there any specific message in the logs? Are you sure that the listen and shutdown port do not collide?

Edit: I noticed you're using home \Application Data\Confluence, what home directory are you using for the other confluence install?

DOT-COMmunicati

I couldn't see anything in the logs that stood out but i am still new to it so not sure what to look for.

JIRA is available still but the link is removed thats all.

(atlassian-confluence.log)

DOT-COMmunicati

The other is \Application Data\KGNConfluence

parthiban subra1

Thanks for the logs

something that stands out for me

2012-06-18 11:35:32,402 WARN [main] [atlassian.plugin.webresource.DefaultResourceDependencyResolver] resolveDependencies Cannot find web resource module for: com.atlassian.jira.gadgets:common
2012-06-18 11:35:35,569 WARN [main] [atlassian.config.xml.AbstractDom4jXmlConfigurationPersister] saveDocumentAtomically Unable to move \Application Data\Confluence\confluence.cfg.xml3257076768419523368tmp to \Application Data\Confluence\confluence.cfg.xml. Falling back to non-atomic overwrite.
2012-06-18 11:35:35,569 INFO [main] [confluence.upgrade.impl.DefaultUpgradeGate] waitForBooleanValue Waiting to find if plugin dependent upgrades are required. Maximum wait time will be 90 seconds.
2012-06-18 11:35:35,569 INFO [main] [confluence.upgrade.impl.DefaultUpgradeGate] waitForBooleanValue plugin dependent upgrades are required : false.

Looks like its hitting some sort of permissions issues when it creates a temporory config file and then tries to replace the one in place with the temporary one.

check who ever is logged on to start/stop confluence has the appropriate permissions over these files

\Application Data\Confluence

and all files under that directory, i'm assuming that this is where your confluence.home is reffering to from your logs.

check and make sure user you are using to start/stop confluence has required permissions to bind confluence to these ports and last since this is windows, check and see if your antivirus applications are not messing with your start up.

DOT-COMmunicati

Restart of the machine or of confluence at that point?

DOT-COMmunicati

Account that was starting and stopping at the time i think is either the root administrator account (if it uses logged on user) or the default for the service which might be the SYSTEM account? so i dont think permissions are an issue, plus it has previously started without issue and no permission changes have been done to that area.

As above, has previously started so user has permissions to bind ports.

Anti-Virus is set to exclude that entire folder and all under it except uploads folder.

Dennis Kromhout van der Meer

Just Confluence should be enough.

RianA

Hi Adam,

Found the following from your logs.

2012-06-18 11:33:15,527 ERROR [main] [atlassian.config.bootstrap.DefaultAtlassianBootstrapManager] getMySQLDatabaseName There was an error finding your database name.
2012-06-18 11:33:15,527 ERROR [main] [atlassian.config.bootstrap.DefaultAtlassianBootstrapManager] checkMySQLStorageEngineType Your database Storage Engine could not be determined. Using the MyISAM engine can result in data integrity issues.Please see http://confluence.atlassian.com/x/voTcDQ for more information.

It seems that your database in MySQL is still using MyISAM storage engine, please change to InnoDB and check whether it works. For more information please refer to the following.
* http://confluence.atlassian.com/x/voTcDQ

Cheers,
Josua

parthiban subra1

Yep,

Stupid me, missed it completely

DOT-COMmunicati

As hopeful as i was that this was all it was, i have checked the database and all the tables are InnoDB. No MyISAM in sight!

parthiban subra1

hmm may be your installation is corrupt ??

as a last resort why not download a standalone distribution of the same version your are running which i gather is Confluence 4.1 and use a different home directory(copy what is required) and use a copy of your schema 'web93confluence' and try this out?

DOT-COMmunicati

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence