Again problems when updating jira 4.1.2. to 4.4.5

Vladislav Mikha

Hello!

We need to upgrade from version 4.1.2 to version Jira 4.4.5

Began to update instructions (https://confluence.atlassian.com/display/JIRA/Upgrading+JIRA+Manually)

Stopped the service, established a new Jira 4.4.5.

Changed files and server.hml entitiengine.hml

Launched Jira 4.4.5, began restoring a backup of the old jira and display the window:

Oops - an error has occurred

System Error

A system error has occurred.

If this problem persists, please contact your JIRA administrators.

Otherwise, please create a support issue on our support system at http://support.atlassian.comwith the following information:

1. a description of your problem
2. cut & paste the error and system information found below

Cause:
java.lang.NullPointerException

Stack Trace: [hide]

java.lang.NullPointerException
	at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.storeLdapConnectionPoolConfiguration(CrowdDirectoryServiceImpl.java:308)
	at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.initialiseConnectionPoolSystemProperties(CrowdDirectoryServiceImpl.java:291)
	at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.getApplication(CrowdDirectoryServiceImpl.java:263)
	at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.findAllDirectories(CrowdDirectoryServiceImpl.java:81)
	at com.atlassian.jira.user.util.DefaultUserManager.getWritableDirectories(DefaultUserManager.java:261)
	at com.atlassian.jira.user.util.DefaultUserManager.hasPasswordWritableDirectory(DefaultUserManager.java:277)
	at com.atlassian.jira.bc.security.login.LoginServiceImpl.getLoginProperties(LoginServiceImpl.java:92)
	at com.atlassian.jira.bc.security.login.LoginServiceImpl.getLoginProperties(LoginServiceImpl.java:108)
	at com.atlassian.jira.web.action.Dashboard.buildLoginProperties(Dashboard.java:218)
	at com.atlassian.jira.web.action.Dashboard.getCurrentDashboardState(Dashboard.java:205)
	at com.atlassian.jira.web.action.Dashboard.doValidation(Dashboard.java:121)
	at webwork.action.ActionSupport.validate(ActionSupport.java:391)
	at webwork.action.ActionSupport.execute(ActionSupport.java:162)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:76)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143)
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
	at java.lang.Thread.run(Thread.java:662)

Referer URL: https://10.33.101.117:8443/secure/admin/EditApplicationProperties!default.jspa

Build Information:
Uptime : N/A
Version : 4.4.5
Build Number : 665
Build Date : Wed Feb 15 00:00:00 MSK 2012
Build Revision : 422aeadac7e4462fb4ae63fce804ff78c4258dd6
Atlassian Partner : null
Installation Type : Standalone
Server ID : Contact your Administrator to discover this property value.
Last Upgrade : 07/авг/10 11:05 AM

Server Information:
Application Server: Apache Tomcat/6.0.32
Servlet Version: 2.5

File Paths:
Contact your System Administrator to discover file path information.

Memory Information:
Total Memory: 716 MB
Free Memory: 71 MB
Used Memory: 645 MB
Total PermGen Memory: 256 MB
Free PermGen Memory: 146 MB
Used PermGen Memory: 109 MB

System Information:
System Date : пятница, 27 июн 2014
System Time : 12:18:56 +0400
Current Working Directory : Contact your System Administrator to discover this property value.
Java Version : 1.6.0_26
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 20.1-b02
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) Server VM
User Name : vm3640
User Timezone : Europe/Moscow
User Locale : русский (Россия)
System Encoding : Cp1251
Operating System : Windows 2003 5.2
OS Architecture : x86
Application Server Container :
Database type : hsql
Database JNDI address : hsql jdbc:hsqldb:D:\Atlassian\Application Data\JIRA/database/jiradb
Database URL : Hidden
Database version : 1.8.0
Database driver : HSQL Database Engine Driver 1.8.0
External user management : OFF
Crowd integration : ON
JVM Input Arguments : Contact your System Administrator to discover this property value.

Language Info:

Installed languages:

английский (UK) английский (Соединенные Штаты) венгерский (Венгрия) датский (Дания) испанский (Испания) итальянский (Италия) каталанский (Испания) китайский (Китай) китайский (Тайвань) немецкий (Германия) немецкий (Швейцария) нидерландский (Бельгия) норвежский (Норвегия) польский (Польша) португальский (Бразилия) русский (Россия) словацкий (Словакия) турецкий (Турция) французкий (Франция) чешский (Чехия) японский (Япония)

Default language:

русский (Россия) - System Default

Request Information:
- Request URL: https://10.33.101.117:8443/500page.jsp<br< a="">>- Scheme: https
- Server: 10.33.101.117
- Port: 8443
- URI: /500page.jsp
- Context Path:
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:

Request Attributes
- javax.servlet.forward.request_uri : /secure/Dashboard.jspa
- javax.servlet.forward.context_path :
- javax.servlet.forward.servlet_path : /secure/Dashboard.jspa
- javax.servlet.forward.path_info : /500page.jsp
- os_securityfilter_already_filtered : true
- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true
- jira.session.max.inactive.interval : 18000
- jira.request.time.micros : 0
- atlassian.core.seraph.original.url : /secure/Dashboard.jspa
- javax.servlet.error.servlet_name : action
- javax.servlet.request.key_size : 128
- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- loginfilter.already.filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@1f9bd8a
- com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true
- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true
- javax.servlet.request.ssl_session : 53ad2702b47d64973f845d14d0c49d7c863c95757f468a888de7860fc4236304
- javax.servlet.error.message :
- jira.session.last.accessed.time : 1403857136923
- webwork.result : Value stack =========== ===========
- javax.servlet.request.cipher_suite : TLS_DHE_RSA_WITH_AES_128_CBC_SHA
- javax.servlet.error.request_uri : /secure/Dashboard.jspa
- jira.xsrf.set.cookie.pending : BLK9-1ET5-0CBL-HYN8|ea06c84826700e319c2cd27b003885448bf80479|lout
- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true
- jira.webwork.cleanup : false
- jira.request.id : 738x192x1
- javax.servlet.error.status_code : 500
- jira.request.start.millis : 1403857136923
- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true
- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true
- jira.request.assession.id : a35t26
- javax.servlet.error.exception : javax.servlet.ServletException: java.lang.NullPointerException

Request Logging
0 log statements generated by this request:

Listeners
- Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)
- Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener)
- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
- Listener for VertygoSLA (com.valiantys.jira.plugins.vertygo.sla.listener.AutoRetrieveAgreementListener)
- Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services
- Backup Service (com.atlassian.jira.service.services.export.ExportService)
- Delay: 720 minutes
- Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
- Delay: 1 minutes
- Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 0 minutes
- Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService)
- Delay: 60 minutes
- com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 0 minutes
- Автоматическое закрытие заявок Retail (com.atlassian.jira.jelly.service.JellyService)
- Delay: 60 minutes
- Автоматическое закрытие заявок База заявок (com.atlassian.jira.jelly.service.JellyService)
- Delay: 60 minutes

Plugins
- ActiveObjects Plugin - OSGi Bundle 0.17.13 - Plugin by Atlassian
- Enabled
- Admin Menu Sections 1.0 - Plugin by Atlassian
- Enabled
- Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation
- Enabled
- Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation
- Enabled
- Applinks Product Plugin 3.5.6 - Plugin by Atlassian
- Enabled
- build: 10
- Atlassian Embedded Crowd - Administration Plugin 1.3.4 - Plugin by Atlassian
- Enabled
- Atlassian Gadgets OAuth Service Provider Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Admin Quick Navigation Component 4.4.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Admin Summary Component 4.4.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Application Properties 4.4.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Closure Template Renderer 4.4.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Gadgets Plugin 4.4.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 4.4.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - OAuth Consumer SPI Plugin 4.4.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - OAuth Service Provider SPI Plugin 4.4.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Project Config Plugin 4.4.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.28 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - REST Plugin 4.4.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Shared Application Access Layer (SAL) Plugin 4.4.5 - Plugin by Atlassian Software Systems
- Enabled
- Atlassian JIRA - Plugins - View Issue Panels 4.4.5 - Plugin by ${project.organization.name}
- Enabled
- Atlassian OAuth Admin Plugin 1.2.2 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Consumer Plugin 1.2.2 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Consumer SPI 1.2.2 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Service Provider Plugin 1.2.2 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Service Provider SPI 1.2.2 - Plugin by Atlassian
- Enabled
- Atlassian REST - Module Types 2.5.5 - Plugin by Atlassian
- Enabled
- Atlassian Template Renderer API 1.3.1 - Plugin by Atlassian
- Enabled
- Atlassian Template Renderer Velocity 1.6 Plugin 1.3.1 - Plugin by Atlassian
- Enabled
- Atlassian UI Plugin 3.4.2 - Plugin by Atlassian
- Enabled
- Atlassian Universal Plugin Manager Plugin 1.4.1 - Plugin by Atlassian Pty Ltd
- Enabled
- BND Library 0.0.255 - Plugin by aQute SARL http://www.aQute.biz<br< a="">> - Enabled
- Content Link Resolvers Plugin 1.0 - Plugin by Atlassian
- Enabled
- Crowd REST API 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Crowd REST API 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Custom Field Types & Searchers 1.0 - Plugin by Atlassian
- Enabled
- Embedded Gadgets Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- FishEye Plugin 3.4.6 - Plugin by Atlassian Software Systems
- Enabled
- Gadget Dashboard Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- Gadget Directory Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- Gadget Spec Publisher Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- GreenHopper 5.7.4 - Plugin by Atlassian
- Disabled
- ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Issue Operations Plugin 1.0 - Plugin by Atlassian
- Enabled
- Issue Tab Panels Plugin 1.0 - Plugin by Atlassian
- Enabled
- Issue Views Plugin 1.0 - Plugin by Atlassian
- Enabled
- JDOM DOM Processor 1.0.0 - Plugin by SpringSource
- Enabled
- JIRA Active Objects SPI implementation 0.17.13 - Plugin by Atlassian Software Systems
- Enabled
- JIRA Activity Stream Plugin 4.1.2 - Plugin by Atlassian
- Enabled
- JIRA Bamboo Plugin 4.3.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa
- JIRA Feedback Plugin 1.0.9 - Plugin by Atlassian
- Enabled
- JIRA Footer 1.0 - Plugin by Atlassian
- Enabled
- JIRA Importers Plugin (JIM) 3.5.3 - Plugin by Atlassian
- Enabled
- JIRA JSON-RPC Plugin 1.0.2 - Plugin by Atlassian Software
- Enabled
- JIRA Streams Inline Actions Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- JIRA Usage Hints 1.0 - Plugin by Atlassian
- Enabled
- JQL Functions 1.0 - Plugin by Atlassian
- Enabled
- JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian
- Enabled
- Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Opensocial Plugin 3.1.21 - Plugin by Atlassian
- Enabled
- Portlets Plugin 1.0 - Plugin by Atlassian
- Enabled
- Preset Filters Sections 1.0 - Plugin by Atlassian
- Enabled
- Project Panels Plugin 1.0 - Plugin by Atlassian
- Enabled
- Project Role Actors Plugin 1.0 - Plugin by Atlassian
- Enabled
- ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems
- Enabled
- ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource
- Enabled
- RPC JIRA Plugin 4.4.5 - Plugin by Atlassian
- Enabled
- Renderer Component Factories Plugin 1.0 - Plugin by Atlassian
- Enabled
- Renderer Plugin 1.0 - Plugin by Atlassian
- Enabled
- Reports Plugin 1.0 - Plugin by Atlassian
- Enabled
- Streams API 4.1.2 - Plugin by Atlassian
- Enabled
- Streams Core Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams Inline Actions Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams Plugin 4.1.2 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams SPI 4.1.2 - Plugin by Atlassian
- Enabled
- Support Tools Plugin 2.9.3 - Plugin by Atlassian Support
- Enabled
- Top Navigation Bar 1.0 - Plugin by Atlassian
- Enabled
- User Format 1.0 - Plugin by Atlassian
- Enabled
- User Navigation Bar Sections 1.0 - Plugin by Atlassian
- Enabled
- User Profile Links 1.0 - Plugin by Atlassian
- Enabled
- User Profile Panels 1.0 - Plugin by Atlassian
- Enabled
- View Project Operations Sections 1.0 - Plugin by Atlassian
- Enabled
- Web Resources Plugin 1.0 - Plugin by Atlassian
- Enabled
- Webwork Plugin 1.0 - Plugin by Atlassian
- Enabled
- Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian
- Enabled
- Workflow Designer Plugin 2.0.0 - Plugin by Atlassian
- Enabled
- Workflow Plugin 1.0 - Plugin by Atlassian
- Enabled
- jira-ical-feed 1.0.1 - Plugin by Atlassian
- Enabled

please help.

Our database oracle

Pedro Cora

This is a known issue that is covered on a Knowledge Base article: https://confluence.atlassian.com/display/JIRAKB/Cannot+Login+to+JIRA+after+Upgrade+due+to+Null+Pointer+Exception

Take a look and see if the problem goes away.