How to bulk load the RequestType objects by CustomFieldValue

Vleletko

 The question is related to Service Desk public java API (jira-servicedesk-api). 

CustomField value for Customer Request Type is a string which consists of a portal key (or service desk key) and Request Type key.  String looks like this "sd/getithelp"

Is there a way to bulk load appropriate RequestType objects by this custom field value string?

 I know that we can request RequestType directly by the Issue using  

RequestTypeQuery.Builder.issue

But we want to load RequestedTypes for multipe issues with one call. 

Eugenio Onofre_v78igo

Hi @Vleletko

Sorry this request took to long.

You can youse the POST ticket api as below:
https://confluence.atlassian.com/jirakb/how-to-set-the-request-type-when-creating-an-issue-using-jira-rest-api-in-atlassian-cloud-974366000.html

Please do not forget to accept this answer in case it helps you resolve your issue as it may also help other users from the community in the future.

Regards,
Eugenio