User with fixed filter

Question

Hello everyone!

I need to set up a new user in Jira (for my customer). The goal is to show to that user all tasks with a specific Epic assigned. He should not see (and comment) anything else than this Epic tasks - in the backlog and on the kanban board. I tried to find a way to set up a fixed filter to that user (or role), but nothing worked. I need a filter the user can't remove by himself.

What should I do?

Richard Arpáš · Answer

Hi Thomas,

Thank you for your answer.

1. Is there a way to move some tasks to a new project? On the edit form of a task I dont see any "Project" assignment.

Richard Arpáš · Answer

Hi Nic,

Thank you for your reply.

I'm interested in the "issue level security" but I dont understand where to set who can see what issues (based on some rule, flag, or just explicitly picked up issues). I followed this documentation: https://confluence.atlassian.com/adminjiraserver071/configuring-issue-level-security-802592414.html

What am I missing?

Nic Brough -Adaptavist- · Answer

You can share a filter with someone and they won't be able to change the filter.  Nothing to stop them copying it and changing the copy.

The goal has nothing to do with filters though.  A filter looks for issues and that's it.

If you want to hide issues from a user, you need to use either project security (make sure the user only has access to the project(s) they need), or "issue level security" (locking individual issues down so that only specific people can see them)

Once you get the issue security works, the filters don't matter - you can use the same filters, and JIRA will silently drop things the current user cannot see.