Mention does not send Mails

unknown

Within confluence, the user will not receive Mails when mention him with @Username. The Mailserver is configures correctly, the mention plugin is active and mails of changes within confluence pages are send as well.

So why does our users did not get any mention mails?

Jack Brickey

@[deleted], I’m going thru and trying to close out old posts. Are you still experiencing this? If you resolved the issue and recall how it would be great if you could share.