500 error: Sorry, we had some technical problems during your last session

Elisabeth

I have 2 issue types, and 2 different workflows for both. When i create an issue with 2nd issue type, the issue will not display and throws 500 error with java.lang.reflect.InvocationTargetException.

When i try to change the issue type of the same issue by bulk update - move option to issue type 1, the issue displays with out any error.

I tried to debug and found that the problem is with associated workflow for IssueType 2. When i tried to import the same workflow from UAT environment to prod, it works fine.

The problem is, i am unable to figure out the difference when i am comparing both workflows. Kindly throw some light, how can i verify and find the root cause. Looking for directions.

Nic Brough -Adaptavist-

You've got a broken function on the create transition by the look of it.  Have a look at the validators and post-functions on the transition and see if any of them might be broken.