cannot login using confluence CLI

Question

Hello

we're unable to login with confluence cli using username and password like the following command line example:

confluence.sh --server https://lvrteam.atlassian.net/confluence --user xxx --password xxx --space SYSADMSTUFF --action getPageList

Error is:

Client error: Error getting information from Confluence. java.lang.UnsupportedOperationException: The idplat does not support authenticateViaEmail, please use authenticateViaEmailWithHostname instead.

Which could be the problem?

Thank you

you could also reference on Bob Swift's ticket:

https://bobswift.atlassian.net/projects/ACLI/issues/ACLI-441?filter=allopenissues

sblnc · Answer

stupid question, but did you try using your username as user parameter instead of your email?

I am usually logging in with my username and the password, not with my email adress.

Dario B · Answer

Hi,

A fix for this issue has been deployed by Atlassian and, according to CSOAP-768 this should now work  using CLI 6.6.

Please let me know if this helps.

Cheers,
Dario

Brian M Thomas · Answer

I have the same problem, and I first noticed it only today when I ran it to attempt to understand why the UWC quit working suddenly with errors that I had never seen before, and debugging found that the call to get a login token failed.

Has anyone entered an issue with Atlassian support?  I can't find anything using any of the unique words from that message, and I don't even know what an idplat is.  Of course, that error message is from the CLI, so I don't expect its exact text to appear in any issue.

I'd be glad to enter an issue myself, but I don't quite know how to characterize it.