how do i add developers with jira licenses to jira service desk as collaborators?

Question

I don't have a people tab, just "customers". no option to add collaborators.

i'm on jira cloud.

I have added all developers as customers to give them the possibility to report bugs through the service desk

Jack Brickey · Accepted Answer

Andreas, start here - https://confluence.atlassian.com/servicedeskcloud/editing-and-collaborating-on-issues-780868235.html

In my case I have updated permissions to include a Group that I defined in JSW for specific user I wanted to have as collaborators. This allows me to control which JSW user can view dashboard, comment on issues, etc.